Your Privacy
During the fitting and sales process we often ask our customers for their e-mail addresses and other information. We absolutely never make your personal information available to other individuals, companies or organizations. We ask for this information voluntarily to facilitate sales and returns smoothly, and so we can contact you in the future about new products, sales, warranty information, recalls, etc. If you have already given us this information and would like us to remove you from our list, please call or e-mail us. We will gladly remove any such information.

Website Policies
Unless already noted with the image, all images on our website are the sole property of Road Development Group, Inc. Any use of images on our website without permission is forbidden, period.

Store Policies
All bike and frame sales at RDG Cycles are final.

All other returns/exchanges must be made within 30 days of the original purchase. Your sales receipt must accompany the merchandise being returned or exchanged. Products being returned/exchanged must be new, uninstalled (never been used) and in the original box and packaging. All clothing being returned/exchanged must be unworn and with all tags attached. Shoes cannot be returned if clipless pedal cleats have been installed. There are no exceptions to the above rules unless previously expressed to the customer in advance of the sale by an employee of RDG Cycles.

All returns are subject to and will be charged a 15% restocking fee. This restocking fee covers our in-store handling plus all the bank and credit card fees we are charged even when you return the product. If the return is the result of a mistake on the part of RDG Cycles, you will not be charged the restocking fee.

Defective product and/or warranties will be fixed and/or replaced with same or similar product as deemed by the manufacturer or us. All freight and labor associated with warranties will be covered during the first year to the original owner if the product was purchased from RDG Cycles. After the first year, the customer will be liable for all freight and labor charges associated with the warranty situations unless covered by the manufacturer. For other product not purchased at RDG Cycles that a customer wishes us send to manufacturers for warranty consideration, the customer will be liable for all freight, handling and labor charges associated with the warranty consideration of such product.